Star Dental Chair
Planet Dental Chair
Flare Dental Chair
Anthos A7 Plus
Anthos A3 Plus
Gnatus S500
Gnatus S400
Gnatus S300
Gnatus S200
Dynamic Portable Dental Chair
Login & My Account
Click on “Forgot Password” on the login page and follow the instructions.
Log in to My Account and navigate to the Edit Profile section.
Check if your credentials are correct or try resetting your password.
Yes, contact support to request account deletion.
Visit My Account > Orders to see past orders.
Coupons
Enter the coupon code at checkout in the designated field.
No, only one coupon can be applied per order.
Ensure the coupon is valid, not expired, and meets the minimum order value.
Check My Account > Coupons for active offers.
Some coupons may be limited to specific products or order values.
Payment
We accept all major credit/debit cards, UPI, net banking, wallets, and EMI options.
No
Please check your card details, internet connection, or try an alternate payment method.
Yes, we deliver across India. Some remote locations may have limited services.
No, only one payment method can be used per transaction.
Yes, we use SSL encryption to ensure secure transactions.
EMI
We provide low-cost EMI and 3-month no-cost EMI for orders between ₹30,000 and ₹1,30,000, along with cardless transactions.
Simply go to the product > add to cart > checkout > pay now, then select the EMI option to view available plans.
Yes, we offer cardless EMI through major banks and lending partners, making it easy to pay in installments.
No-cost EMI has zero charges, while low-cost EMI or cardless EMI may have minimal fees depending on the provider.
If you need help, WhatsApp us now for quick support on EMI options and eligibility.
Tracking
You will get the tracking link on WhatsApp at the number used while booking the order.
Check your tracking link or visit the website of your assigned courier (DTDC, Delhivery, Shree Maruti Courier, Bluedart) and enter your tracking number.
Shipping charges are non-refundable unless due to our error.
Sometimes tracking updates take up to 24 hours to reflect after shipment.
No, address changes are not possible after dispatch.
First, check with neighbors or security. If still missing, contact our support team for assistance.
Delivery
You can track your order using our Order Tracking Page available in My Account.
Yes, express shipping is available for select locations at an additional cost.
Delays are rare, but if they happen, please contact our support team for assistance.
Address changes are possible within 24 hours of order placement by contacting support.
Returns
Go to My Account > Orders and select the return option for your order.
Damaged, defective, or incorrect products are eligible within 7 days of delivery.
Returns are processed within 5-7 business days after approval.
No, we provide free return shipping for eligible items.
No, returned products must be unused and in original packaging.
Refunds
Refunds are initiated once a return request is approved.
Refunds are processed within 5-7 business days.
No, refunds are only credited to the original payment method.
Contact support with your order details for assistance.
Product Issues
Raise a request through My Account > Orders with photos.
Yes, replacements are available for eligible cases.
Within 48 hours of delivery.
Yes, return may be required depending on the issue.
Contact support for a return and replacement.
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