Q: Packaging

Package Dimension (cm): 70x40x15 • TRIOS 5 scanner wand • Scanner pod • 1 box with 100 body sleeves • 1 box with 25 TRIOS Ready Tips • 1 autoclavable tip • TRIOS protection tip • 3 rechargeable batteries • Battery charger with power cord • Wireless receiver (TP Link) • USB dongle with software • 3Shape subscription dongle • Quick guides (cleaning, startup) • Safety and setup guide

Q: Warranty

1 Year warranty against all parts of the product under normal operating conditions. Physical damage is not covered under warranty in any case. Cloud Storage Policy For Users Under Warranty or Trios Care: Customers who have an active warranty or have subscribed to Trios Care are provided with 10TB (terabytes) of cloud storage, enabling them to store a large volume of scan data on 3Shape’s cloud servers. For Users on TRIOS-Only Subscription (Post-Warranty): If a customer is no longer under warranty and has switched to the TRIOS-only subscription, then: Their available cloud storage is reduced to 10GB. Additionally, once the 10GB limit is approached or exceeded, the system will automatically start deleting older scan files to make room for new data. This means that users risk losing access to older scan records, as the system retains only the most recent data within the 10GB cap. Transition Impact from Warranty to TRIOS-Only: If a user had 10TB of storage while under warranty and then moves to a TRIOS-only plan: Their storage is forcibly reduced to 10GB. All stored scan data exceeding the new limit will be automatically removed, and older files will continue to be deleted as newer scans are uploaded, to maintain the 10GB threshold.

Q: FAQS

1. What makes the TRIOS 5 intraoral scanner different from previous TRIOS models? The TRIOS 5 features the ScanAssist engine, calibration-free operation, smart haptic feedback, and improved ergonomic design, making scanning faster and easier for clinicians. 2. What is the ScanAssist technology in TRIOS 5? ScanAssist is an intelligent alignment engine that allows dentists to scan in any direction without following a strict scan strategy, ensuring accurate and consistent scan results. 3. Does the TRIOS 5 scanner require calibration before use? No, the scanner is calibration-free, meaning it is always ready for use without manual calibration procedures. 4. How does TRIOS 5 help guide the user during scanning? The scanner includes LED indicators and smart haptic feedback (vibration) to guide the user and confirm scanning status. 5. Is the TRIOS 5 intraoral scanner ergonomic? Yes, it features a sleek, lightweight design with remote control buttons, making it comfortable to handle during long scanning sessions.

Question 1

Key Highlights

Accepted Answer

Intelligent Scanning with ScanAssist Engine: This feature refers to the advanced technology within the scanner that simplifies the scanning process. The ScanAssist Engine is designed to enhance the accuracy and efficiency of intraoral scans, making the process quicker and more intuitive for dental professionals.

Effortless Scanning: This indicates that the scanner is designed for ease of use. It aims to reduce the physical and cognitive strain on the user, making the scanning process as simple and straightforward as possible.

Calibration Free: This means the scanner does not require frequent recalibration. It’s always ready to use, saving time and reducing the hassle of routine maintenance.

LED to Indicate Readiness of the Scanner: An LED ring on the scanner provides visual cues about the scanner’s status. This feature is helpful for quick assessments of whether the scanner is connected, low on battery, or ready for use, thereby enhancing the user experience and efficiency.

Smart Haptic Feedback: The scanner uses subtle vibrations (haptic feedback) to communicate with the user. This feature is particularly useful for minimizing distractions, as it allows the dentist to maintain focus on the patient rather than constantly looking at a screen for feedback.

Remote Control Button: This feature allows the scanner to function as a remote control, enabling the user to interact with the scanning software directly from the scanner. This reduces the need to touch other devices like a mouse, which can be a hygiene concern.

Smart Power Management: This feature ensures efficient use of the scanner’s battery, extending its life and performance. It allows the scanning of up to 33 patients on a single battery charge, enhancing productivity and reducing downtime.

Ergonomic Scanner: 20% Lighter and 30% Smaller than Trios 4: The scanner is designed to be lightweight and compact, reducing strain on the hands and wrists during prolonged use. Being 20% lighter and 30% smaller than its predecessor, the Trios 4, it provides improved comfort and maneuverability.

Hygienic Scanning: The Ultra-Thin Sleeve for Optimal Cleanness: This feature refers to the use of an ultra-thin sleeve that covers the scanner, enhancing hygiene and reducing the risk of contamination.

Scratch-free Sapphire Glass: The use of sapphire glass, known for its scratch-resistant properties, ensures the durability and longevity of the scanner, maintaining its clarity and functionality over time.

Sealed Mirror: A sealed mirror in the scanner prevents contamination and buildup of debris, which is crucial for maintaining the scanner’s accuracy and hygiene.

Closed Sterilizable Tip: This is a critical feature for infection control. The tip of the scanner can be sterilized significantly reducing the risk of cross-contamination.

Question 2

Technical Specification

Accepted Answer

• Setup Options – Pod or MOVE Pro

• Clinical Applications – Restorations, Orthodontics, Implants, Assessment

• Scanning Technology – ScanAssist alignment

• Calibration – Calibration-free

• User Guidance – LED ring, haptic feedback

• Control Design – Two-button navigation

• Infection Control – Body sleeves, closed tip

• Cleaning Design – Disinfection-ready body

• Clinical Accuracy – Proven clinical accuracy

• Image Capture Speed – 2400 images/sec

• Light Source – LED

• Output Formats – PLY, DCM, STL

• Scanner Dimensions – 3.8 × 3.7 × 26.6 cm

• Scanner Weight – 299 g (with battery)

• Scanning Assistance – Intelligent alignment engine

• Connectivity – Wireless scanning

• Wireless Range – Up to 15 m

• Battery System – 3 rechargeable batteries

• Continuous Scan Time – Up to 66 minutes

• Battery Charging Time – < 2 hours

• Pod Size – 11 cm pod

• Operating System – Windows 11 Pro

• Computer System – Preconfigured TRIOS computer

• Network Connectivity – Ethernet communication

• Data Transfer Example – 30 MB ≈ 30 sec (10 Mbit/s)

Question 3

Packaging

Accepted Answer

Package Dimension (cm): 70x40x15

• TRIOS 5 scanner wand
• Scanner pod
• 1 box with 100 body sleeves
• 1 box with 25 TRIOS Ready Tips
• 1 autoclavable tip
• TRIOS protection tip
• 3 rechargeable batteries
• Battery charger with power cord
• Wireless receiver (TP Link)
• USB dongle with software
• 3Shape subscription dongle
• Quick guides (cleaning, startup)
• Safety and setup guide

Question 4

Warranty

Accepted Answer

1 Year warranty against all parts of the product under normal operating conditions.
Physical damage is not covered under warranty in any case.

Cloud Storage Policy

For Users Under Warranty or Trios Care:
Customers who have an active warranty or have subscribed to Trios Care are provided with
10TB (terabytes) of cloud storage, enabling them to store a large volume of scan data on 3Shape’s cloud servers.
For Users on TRIOS-Only Subscription (Post-Warranty):
If a customer is no longer under warranty and has switched to the TRIOS-only subscription, then:
Their available cloud storage is reduced to 10GB.
Additionally, once the 10GB limit is approached or exceeded, the system will automatically start deleting older scan files to make room for new data.
This means that users risk losing access to older scan records, as the system retains only the most recent data within the 10GB cap.
Transition Impact from Warranty to TRIOS-Only:
If a user had 10TB of storage while under warranty and then moves to a TRIOS-only plan:
Their storage is forcibly reduced to 10GB.
All stored scan data exceeding the new limit will be automatically removed, and older files will continue to be deleted as newer scans are uploaded, to maintain the 10GB threshold.

Question 5

FAQS

Accepted Answer

1. What makes the TRIOS 5 intraoral scanner different from previous TRIOS models?
The TRIOS 5 features the ScanAssist engine, calibration-free operation, smart haptic feedback, and improved ergonomic design, making scanning faster and easier for clinicians.

2. What is the ScanAssist technology in TRIOS 5?
ScanAssist is an intelligent alignment engine that allows dentists to scan in any direction without following a strict scan strategy, ensuring accurate and consistent scan results.

3. Does the TRIOS 5 scanner require calibration before use?
No, the scanner is calibration-free, meaning it is always ready for use without manual calibration procedures.

4. How does TRIOS 5 help guide the user during scanning?
The scanner includes LED indicators and smart haptic feedback (vibration) to guide the user and confirm scanning status.

5. Is the TRIOS 5 intraoral scanner ergonomic?
Yes, it features a sleek, lightweight design with remote control buttons, making it comfortable to handle during long scanning sessions.

Dental Chairs

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Dental Chairs

Dental Chairs

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Dental Chairs

3Shape Trios 5 Wireless Intraoral Scanner

Key Highlights

Technical Specification

Packaging

Warranty

FAQS

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